The publisher will only offer the money back if it's redeemed within 24 hours of playing a title or a week or buying it. August 20, 2013 6:18 AM PDT Electronic Arts is launching a new initiative for gamers to get back money on titles they don't like. The major game publisher on Monday announced the Origin Great Game Guarantee. The offer allows gamers to receive a full refund on full-game downloads to PCs or Macs through its digital-delivery service Origin. Related stories Pay what you want for Battlefield 3, other top EA games Netflix said to land 'Marco Polo' in quest for original content New digital comics meet old storytelling tricks Amazon picks five original series to vie with Netflix A rerun? Microsoft returns to TV programming with Halo show "If something doesn't work out--you aren't riveted by the storyline, or sucked in by the action, or even just if the game doesn't play well with your video card--we've got your back," EA wrote in a blog post on Monday. But simply being dissatisfied with a game isn't enough to get a refund. According to EA, the full refund is available only within the first 24 hours after a game is launched for the first time. EA will also offer refunds within seven days after a title was purchased (but not yet launched) or seven days after a game's release date. Whichever of those conditions applies first will determine a person's ability to receive a refund. EA's Origin platform is one of many digital-delivery services in the gaming business. EA has said for a long time that digital is an important piece of its corporate strategy, and Origin plays a central role in that.
The publisher will only offer the money back if it's redeemed within 24 hours of playing a title or a week or buying it.
Electronic Arts is launching a new initiative for gamers to get back money on titles they don't like.
The major game publisher on Monday announced the Origin Great Game Guarantee. The offer allows gamers to receive a full refund on full-game downloads to PCs or Macs through its digital-delivery service Origin.
Related stories
- Pay what you want for Battlefield 3, other top EA games
- Netflix said to land 'Marco Polo' in quest for original content
- New digital comics meet old storytelling tricks
- Amazon picks five original series to vie with Netflix
- A rerun? Microsoft returns to TV programming with Halo show
"If something doesn't work out--you aren't riveted by the storyline, or sucked in by the action, or even just if the game doesn't play well with your video card--we've got your back," EA wrote in a blog post on Monday.
But simply being dissatisfied with a game isn't enough to get a refund. According to EA, the full refund is available only within the first 24 hours after a game is launched for the first time. EA will also offer refunds within seven days after a title was purchased (but not yet launched) or seven days after a game's release date. Whichever of those conditions applies first will determine a person's ability to receive a refund.
EA's Origin platform is one of many digital-delivery services in the gaming business. EA has said for a long time that digital is an important piece of its corporate strategy, and Origin plays a central role in that.
