Moto Maker customization tool collapses under crush shoppers seeking $150 off-contract discount. December 2, 2013 8:15 PM PST (Credit: CBS Interactive) Motorola Mobility was forced to postpone its Cyber Monday Moto X deal after perspective shoppers overwhelmed the purchase page on Monday. The handset maker was to offer a limited number of online shoppers the opportunity to purchase the new smartphone off contract at a $150 discount. But the crush of consumers quickly rendered the MotoMaker customization site largely unusable, preventing many shoppers from taking advantage of the deal. An hour after the door-buster was scheduled to land, Motorola admitted that its Web site was experiencing uptime issues and begged for patience: "We're currently restoring online services. Some may have site-access, but Cyber Monday deal prices won't begin until all systems are a go," the company said in another tweet. The issues persisted throughout the day, with Motorola hoping to have site access restored by 9:30 p.m. ET. If the site was not up by that time, Motorola promised to reschedule the offering for Wednesday and December 9 and double the number of handsets offered in the deal. It missed that deadline and tweeted that shoppers will now have two opportunities at the deal. Motorola released the Moto X in August, and it arguably sits at the top end of the company's smartphone line. The company attempts to distinguish the device by offering an online tool that allows shoppers to customize the handset's appearance. It also comes with several interesting features, including a shake-to-camera option. Motorola's Moto X targets the masses [Via The Verge]
Moto Maker customization tool collapses under crush shoppers seeking $150 off-contract discount.
Motorola Mobility was forced to postpone its Cyber Monday Moto X deal after perspective shoppers overwhelmed the purchase page on Monday.
The handset maker was to offer a limited number of online shoppers the opportunity to purchase the new smartphone off contract at a $150 discount. But the crush of consumers quickly rendered the MotoMaker customization site largely unusable, preventing many shoppers from taking advantage of the deal.
An hour after the door-buster was scheduled to land, Motorola admitted that its Web site was experiencing uptime issues and begged for patience:
"We're currently restoring online services. Some may have site-access, but Cyber Monday deal prices won't begin until all systems are a go," the company said in another tweet.
The issues persisted throughout the day, with Motorola hoping to have site access restored by 9:30 p.m. ET. If the site was not up by that time, Motorola promised to reschedule the offering for Wednesday and December 9 and double the number of handsets offered in the deal.
It missed that deadline and tweeted that shoppers will now have two opportunities at the deal.
Motorola released the Moto X in August, and it arguably sits at the top end of the company's smartphone line. The company attempts to distinguish the device by offering an online tool that allows shoppers to customize the handset's appearance. It also comes with several interesting features, including a shake-to-camera option.
Motorola's Moto X targets the masses
[Via The Verge]
